{"id":549,"date":"2014-07-05T16:53:58","date_gmt":"2014-07-05T08:53:58","guid":{"rendered":"http:\/\/redfusione.com\/sg\/?page_id=549"},"modified":"2017-09-23T19:10:05","modified_gmt":"2017-09-23T11:10:05","slug":"warranty-information","status":"publish","type":"page","link":"https:\/\/redfusione.com\/sg\/support\/warranty-information","title":{"rendered":"Warranty Information"},"content":{"rendered":"

What is the policy coverage?<\/h2>\n

Every consumer electronic product you have purchased is covered by a limited warranty for a period of one (1) year or more from its original date of purchase against manufacturers’ defects. We will repair or replace any part(s) or product in accordance to the manufacturers’ warranty policies. Please retain your sales receipt and warranty cards as proof of purchase for a valid warranty claim.\u00a0Proof of purchase must clearly state the date of purchase, name of the product and authorized re-sellers details.<\/p>\n

Please refer to the following table for more details.<\/p>\n<\/div>\n

\n\n\n\n\n\n\n\n\n\n\n\n
\u00a0<\/th>\nEarphones<\/th>\nHeadphones<\/th>\nDigital Audio Players<\/th>\nAmplifiers \/ DAC<\/th>\nCables<\/th>\n\u00a0Accessories<\/th>\n<\/tr>\n<\/thead>\n
Aune<\/strong><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\none (1) year<\/td>\n\u00a0one (1) year<\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\n<\/tr>\n
Brainwavz<\/strong><\/td>\ntwo (2) years<\/td>\ntwo (2) years<\/td>\none (1) year<\/td>\n\u00a0two (2) years<\/td>\nN.A.<\/em><\/td>\nNIL<\/td>\n<\/tr>\n
FiiO<\/strong><\/td>\none (1) year<\/td>\nN.A.<\/em><\/td>\none (1) year<\/td>\none (1) year<\/td>\none (1) year<\/td>\nNIL<\/td>\n<\/tr>\n
Service Coverage* beyond warranty period
<\/strong>*only serviceable parts. Email us if you have questions.<\/small><\/em><\/td>\n<\/tr>\n
Kinera<\/strong><\/td>\none (1) year<\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\n<\/tr>\n
Paiaudio<\/strong><\/td>\none (1) year<\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\n<\/tr>\n
SpinFit<\/strong><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nN.A.<\/em><\/td>\nNIL<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
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What is not covered by warranty?<\/h2>\n
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  • Failure of the product resulting from improper installation, misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration<\/li>\n
  • Cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason from the failure of the product<\/li>\n
  • Modification or repair by you or third party without the manufacturers’ approval<\/li>\n
  • If\u00a0products not used in accordance with any officially released\u00a0instructions by the manufacturer<\/li>\n
  • If there has been any\u00a0alteration or missing serial numbers and for products not purchased from an authorized dealer<\/li>\n
  • Any bundled, not-for-sale, point-of-sale \u00a0products or miscellaneous accessories<\/li>\n<\/ul>\n<\/div>
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    Conditions of warranty<\/h2>\n
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    • Warranty is only valid\u00a0when products are purchased from authorized Red Fusion One\u00a0dealers.<\/li>\n
    • Warranty will terminate on expiry of the stipulated warranty period, or when the manufacturer has wound-up, whichever is earlier. Or if\u00a0Red Fusion One\u00a0Pte Ltd ceases to be agent for any reason.<\/li>\n<\/ul>\n<\/div>
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